FAQ

FAQ

 

Private guided tours 

Contact us if you’re interested in a private guided tour. Private guided tours can be organised every day for groups of at least 8 people, subject to availability. Call (0032) (0)478 76 44 11 or send an email to tim@citycycling.gent.

 

Rain 

It usually does not rain during CityCycling tours J. If it does, we provide rain capes free of charge, take alternative routes and, if need be, take shelter in one of the city’s 60 churches, an unforgettable experience. You can always change your reservation up to 24 hours in advance. 

 

Change reservations 

You can always change your reservation up to 24 hours in advance. You are not entitled to a refund in case you don’t show up or are late, sorry!

 

Age 

For safety reasons, children must be at least 1.50m tall to ride a bike on the cycling tour. We cycle through the city and it is important to have some experience. Children's bicycle seats (up to 22 kg) are available upon reservation. 

 

Bikes 

We ride Orbea’s Urban Katu, a cool and comfortable city bike in different colours suitable for everyone. In addition, we have 2 kids’ bikes (8 & 10y) and 2  ladies' bikes with a children's bicycle seat. New since 2020: 2 electric bikes, upon reservation!

 

Covid 19 - Corona?

The handle bars and saddles are disinfected after each tour. Anyway we are in the outside air and keeping distance is easy. We try to keep it as safe as possible in small groups. We provide gel so you can disinfect your hands before and after the tour.